Terms and Conditions
The Terms and Conditions are very important when it comes to protecting yourself from shipping issues, damaged products, and different daily operations going south. This is where you can make sure the customer knows that when a package leaves your location it is now the shipper’s and customer’s responsibility and you are not responsible for loss. You can state what happens if a vehicle in your shop is damaged. You can talk about your return policies, core policies, cancellations, and such. Anything that the customer should know when ordering your products or using your services.
There are legal documents that should be reviewed by your lawyer. I can only help suggest the info that you include in these documents.
For my own websites, I use a program called Termsfeed to help with this. It is a paid service but it is worth the price to make sure we are all covered. Here are some links to Termsfeed
Terms & Conditions Agreement
Return & Refund Policy
EULA Agreement only if you do business in Europe